King Billy Casino privacy policy
At kingbillycasinouk.co.uk, this page explains the casino's handling of player information and the privacy rights described in its policy.
Data collected by the casino
The casino collects identity information, contact details and documents used to establish age, address and identity. Financial records include payment details and evidence of income or funding. It also records deposits, withdrawals, gameplay, wagers, bonuses, account sessions and responsible gambling measures.
Further categories include device and browser information, location information, marketing choices and messages exchanged with support. Information comes from players, verification services, financial institutions, regulatory sources and business partners.
Purposes and privacy commitments
The casino's privacy policy states that its processing complies with applicable laws, including the General Data Protection Regulation and Canada's Personal Information Protection and Electronic Documents Act. The casino operator acts as data controller and has appointed a data protection officer.
Account administration, transactions and customer enquiries rely on contractual performance. Identity checks, anti-money-laundering duties and regulatory reporting rely on legal obligations. Fraud prevention, security and service analysis involve legitimate interests. Marketing uses consent and/or legitimate interests.
Data may be shared with payment services, game providers, verification companies, group companies and authorities for the stated purposes. Customer messaging also uses external conversational artificial intelligence providers acting as processors. The policy describes safeguards for transfers outside the European Economic Area, including approved contractual clauses or transfers to countries recognised as providing adequate protection.
Choices and rights
The casino's policy provides for the following requests.
- Access to personal information, corrections and deletion.
- Restrictions on processing or objections to it.
- Transfer of personal data and withdrawal from marketing.
- Withdrawal of consent, subject to contractual or legal restrictions.
- Complaints to a data protection authority.
The casino's data protection officer handles privacy questions, rights requests and complaints. Casino support is also reachable by email or live chat.
Retention
The casino keeps information for the period needed for its stated purposes, taking legal duties and data risks into account. Anti-money-laundering rules require retention for at least five years following account closure. Erasure requests cannot be fulfilled before that minimum period ends. Anonymised information may also be retained for service development and marketing communications.