King Billy Casino terms and conditions

At kingbillycasinouk.co.uk, this page describes the King Billy Casino terms governing casino accounts, payments and disputes.

Eligibility and casino licensing

The casino is run by Novatrix SRL, registered in Costa Rica, under Tobique Gaming Commission licence 0000002. Players must be 18 or older and meet any higher gambling age required locally. Casino access is limited to residents of places where online gambling is lawful. Players are responsible for establishing whether participation is legal where they live.

The English terms take precedence if translations differ. Accepting the casino terms also means accepting its bonus conditions.

Restricted countries

The King Billy Casino terms prohibit real-money play by users from the United Kingdom. The restriction also covers the following countries and regions.

The full restricted list spans many countries and territories. Examples include the United States, Japan and the United Kingdom.

Under these terms, breaching the country restriction removes entitlement to either a withdrawal or a refund. The casino may close accounts and reject or reverse withdrawals when these restrictions are broken.

One account and identity checks

Each person may hold a single casino account. Shared household details, residential addresses, internet addresses or devices cause accounts to be treated as duplicates. The casino can close duplicate accounts, cancel outstanding withdrawal requests and confiscate winnings. It can also reclaim money already withdrawn from a duplicate account. Account access must remain personal and credentials must not be shared.

Registration requires accurate identity and contact details, including a full name, birth details, residential address and valid email. Verification can involve government photo identification, address evidence, payment evidence, further documents or a telephone call. Withdrawals remain pending until the required checks are complete. If contact by phone or email cannot be established within two weeks after a withdrawal request, the casino locks the account and cancels that request.

Missing or invalid documents can result in suspension or closure and forfeiture of the balance. A separate live verification rule allows two weeks after the verification request, with account termination and confiscation if verification is not passed.

Deposit conditions

Deposits must use a payment account belonging to the player. When another person's funds are used, associated winnings are confiscated and the deposit goes back to its owner.

For euro accounts, the deposit minimum is €20. Other supported currencies have their own thresholds. The selected payment method determines the maximum shown during payment selection. Cryptocurrency deposits below the applicable minimum receive neither account credit nor a refund. Crypto account minimums apply to crypto gameplay accounts. Funding a fiat account with cryptocurrency does not replace that account's fiat minimum.

Every deposit carries a three-times wagering requirement before withdrawal. Deposits accumulated without play are considered together. Uncompleted wagering can lead to a processing charge or refusal of the withdrawal.

Withdrawal limits

For euro withdrawals, the usual minimum is €40 per transaction, rising to €300 for bank transfers. The transaction maximum is €2,000. Euro processing ceilings are €4,000 daily, €15,000 weekly and €30,000 monthly. Other supported currencies and cryptocurrencies have separate amounts. Higher loyalty tiers may receive exceptions at the casino's discretion.

Winnings above €30,000 may be split into monthly payments capped at that amount. Progressive jackpots are settled in full outside those limits. Cryptocurrency limits use the exchange rate when the request is made. Bank or payment-provider charges remain the player's responsibility, and the casino may select a different payout method when necessary.

Inactivity and bonus abuse

Twelve consecutive months without logging in or playing make an account inactive. From the following month, the casino may deduct €20 monthly or its currency equivalent. A smaller remaining balance is taken in full. Deductions continue until nothing remains or the player both logs in and places a wager to reactivate the account.

Promotion abuse results in cancellation of affected bonuses, free spins or winnings. Examples include duplicate accounts claiming repeated welcome rewards, exploiting software faults and lowering stakes after a substantial win while moving to lower-variance games to complete wagering.

Complaints and disputes

Complaints must come from the account holder and first go to casino support. Unresolved matters move through the casino's internal escalation process. An unsatisfactory outcome can be referred to Egis, the independent dispute-resolution body working under Tobique Gaming Commission regulations, through its email channel.

The King Billy Casino terms require disputes to be resolved exclusively through Costa Rican arbitration. Claims must be brought within one year after they arise. Later claims are treated as waived and barred under those terms.